INVESTIGATING Isolated Area Incident:

Resolved

Degraded performance

Started over 2 years agoLasted about 2 hours

Affected

Internet

Atsugi

Sasebo

Yokosuka

Updates

Resolved
May 30, 2023 at 8:04 AM
Resolved
May 30, 2023 at 8:04 AM
This service incident has been resolved.
All services have been restored.

Americable Technical Support Numbers – Available 24 Hours
Yokosuka Technical Support: 241-2288
Atsugi Technical Support: 264-2288
Sasebo Technical Support: 241-2288
Iwakuni Technical Support: 241-2288
Technical Support from a cell phone: 046-896-2288 (Japan)
Identified
May 30, 2023 at 7:01 AM
Identified
May 30, 2023 at 7:01 AM
The source of the problem has been identified. Repairs are in progress to restore services.
Investigating
May 30, 2023 at 6:09 AM
Investigating
May 30, 2023 at 6:09 AM
We are currently investigating an isolated service incident.
Buildings Impacted:
ALL UH buildings

Americable - INVESTIGATING Isolated Area Incident: – Incident details