Americable - Notice history

System Under Maintenance

98.88% uptime

Yokosuka - Operational

99.88% uptime
Sep 2025 · 99.64%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Ikego - Operational

99.89% uptime
Sep 2025 · 99.68%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Atsugi - Operational

99.91% uptime
Sep 2025 · 99.74%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Iwakuni - Under maintenance

99.83% uptime
Sep 2025 · 99.74%Oct · 99.80%Nov · 99.96%

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Sep 2025
Oct 2025
Nov 2025

Sasebo - Operational

97.15% uptime
Sep 2025 · 99.38%Oct · 93.16%Nov · 99.15%

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Sep 2025
Oct 2025
Nov 2025

Hario - Operational

96.61% uptime
Sep 2025 · 99.41%Oct · 93.16%Nov · 97.49%

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Sep 2025
Oct 2025
Nov 2025
98.78% uptime

Yokosuka - AmericableTV - Operational

99.76% uptime
Sep 2025 · 99.89%Oct · 99.64%Nov · 99.76%

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Sep 2025
Oct 2025
Nov 2025

Ikego - AmericableTV - Operational

99.78% uptime
Sep 2025 · 99.94%Oct · 99.64%Nov · 99.76%

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Sep 2025
Oct 2025
Nov 2025

Atsugi - AmericableTV - Operational

99.79% uptime
Sep 2025 · 99.99%Oct · 99.64%Nov · 99.76%

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Sep 2025
Oct 2025
Nov 2025

Iwakuni - AmericableTV - Under maintenance

99.73% uptime
Sep 2025 · 99.99%Oct · 99.44%Nov · 99.78%

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Sep 2025
Oct 2025
Nov 2025

Sasebo - AmericableTV - Operational

97.05% uptime
Sep 2025 · 99.63%Oct · 92.80%Nov · 98.96%

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Sep 2025
Oct 2025
Nov 2025

Hario - AmericableTV - Operational

96.56% uptime
Sep 2025 · 99.66%Oct · 92.80%Nov · 97.46%

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Sep 2025
Oct 2025
Nov 2025

Notice history

View current status

Nov 2025

HARIO Housing outage
ResolvedMajor outage12 hours 4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    PWD is continuing to work on a fix for this incident. Services will be unable until power is restored.
    Unscheduled Power Outage at Hario Housing.

  • InvestigatingUTC
    We are currently investigating this incident.
IPTV channel 101 AFN Family outage
ResolvedPartial outage4 hours 22 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
Local Tokyo Channel Down | IPTV Ch 109 & Coax 17-2
ResolvedPartial outage1 hour 22 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
HARIO Housing maintenance 9AM to 3PM by PWD 11/8/2025
ResolvedMajor outage5 hours 49 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.
Hario/Sasebo/Iwakuni - Provider is Down After Maintenance
ResolvedMajor outage5 minutes
  • ResolvedUTC

    This incident has been resolved. NTT is back up and resolved.

  • InvestigatingUTC
    We are currently investigating this incident.

Oct 2025

OCT28
Outage Sasebo - Scheduled Maintenance Nodes 5028 and 5039
CompletedMaintenance4 hours 25 minutes
  • CompletedOctober 28, 2025 at 7:25 PMUTC
    Maintenance has completed successfully.
  • In progressOctober 28, 2025 at 3:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 28, 2025 at 3:00 PMUTC

    We are conducting scheduled maintenance to upgrade nodes 5028 and 5039. Network and TV services will be interrupted during upgrade process.

    Buildings affected:
    Ayame Towers
    Sakura Towers

Tokyo Channel 17-2 & IPTV 109 Outage
ResolvedPartial outage48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
IPTV Channel Outage
ResolvedMajor outage2 hours 24 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
Sasebo & Hario Base Outage
ResolvedMajor outage2 hours 25 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.
Slow Internet Connection
ResolvedMajor outage10 hours
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    Internet connection is slow between IW and SA. NTT is investigating the issue.

Sep 2025

Yokosuka BLDG 1516 Degraded Service
ResolvedDegraded performance5 hours 50 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
Americable TV app channels 120-350 are down due to maintenance.
Resolved4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    During routine checks, it was identified that channels 120–350 are not displaying on iOS, Android, and coaxial platforms. We are currently investigating this incident.

OUTAGE | All MWR AP Portal Users
ResolvedPartial outage6 hours 17 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
SEP10
Ikego - Scheduled Maintenance Izumo Tower
CompletedMaintenance2 hours 26 minutes
  • CompletedSeptember 10, 2025 at 5:27 PMUTC
    Maintenance has completed successfully.
  • In progressSeptember 10, 2025 at 3:01 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 10, 2025 at 3:01 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: Izumo Tower Bld 694

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Network Incident: SA Unschedule Outage
Resolved2 hours 18 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this incident. NTT Osaka connection with Sasebo base is down at this time. NTT is investigating the problem.

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Sep 2025 to Nov 2025

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