Americable - Notice history

System Under Maintenance

99.85% uptime

Yokosuka - Operational

99.67% uptime
Mar 2025 · 100.0%Apr · 99.87%May · 99.16%

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Mar 2025
Apr 2025
May 2025

Ikego - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Atsugi - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Iwakuni - Under maintenance

99.59% uptime
Mar 2025 · 99.65%Apr · 99.95%May · 99.19%

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Mar 2025
Apr 2025
May 2025

Sasebo - Operational

99.81% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.45%

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Mar 2025
Apr 2025
May 2025

Hario - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025
99.20% uptime

Yokosuka - AmericableTV - Operational

99.67% uptime
Mar 2025 · 100.0%Apr · 99.87%May · 99.16%

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Mar 2025
Apr 2025
May 2025

Ikego - AmericableTV - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Atsugi - AmericableTV - Operational

99.11% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 97.39%

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Mar 2025
Apr 2025
May 2025

Iwakuni - AmericableTV - Under maintenance

96.62% uptime
Mar 2025 · 99.65%Apr · 99.95%May · 90.49%

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Mar 2025
Apr 2025
May 2025

Sasebo - AmericableTV - Operational

99.81% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.45%

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Mar 2025
Apr 2025
May 2025

Hario - AmericableTV - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

View current status

May 2025

Local TV service Incident: Tv Channel (16-5 Fuji 8) / Amino box ( Channel 107)
ResolvedPartial outage

  • We are currently investigating black screen issue on Tv Channel (16-5 Fuji 8) Amino box ( Channel 107)
    The issue is solved.

    UTC
MAY22
Network Incident: IW SCHEDULED MAINTENANCE
CompletedMaintenance21 minutes
  • CompletedMay 22, 2025 at 11:21 PMUTC
    Maintenance is now in progress.
  • PlannedMay 22, 2025 at 11:00 PMUTC
    We are planning for a scheduled maintenance during that time.
MAY22
May 22nd 2025 - Iwakuni - Scheduled Maintenance
CompletedMaintenance52 minutes
  • CompletedMay 22, 2025 at 6:22 AMUTC
    Maintenance has completed successfully.
  • In progressMay 22, 2025 at 5:30 AMUTC
    Maintenance is now in progress
  • PlannedMay 22, 2025 at 5:30 AMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1503

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

MAY20
Isolated Area maintenance: BLD 1234
CompletedMaintenance2 hours
  • CompletedMay 21, 2025 at 1:52 AMUTC
    Maintenance has completed successfully.
  • In progressMay 21, 2025 at 12:01 AMUTC
    Maintenance is now in progress.
  • PlannedMay 20, 2025 at 11:52 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1234

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

MAY15
Scheduled Maintenance: BLD 1315 AND 1316
CompletedMaintenance43 minutes
  • CompletedMay 15, 2025 at 5:18 AMUTC
    Maintenance has completed successfully.
  • In progressMay 15, 2025 at 5:09 AMUTC
    Maintenance is now in progress.
  • PlannedMay 15, 2025 at 4:35 AMUTC

    We are planning a scheduled Maintenance
    Blds affected: 1315, 1316

Apr 2025

Network Incident: Iwakuni
Resolved3 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this network service incident.
    Managed WIFI in 606 and 600.

IP_TV service incident: Channel 244 WETV Pixelation and Freezing With Android and Apple IOS Devices
ResolvedDegraded performance1 hour 37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    The Provider are currently investigating this IP_TV channel 244 WETV pixelation, freezing and skipping incident.

APR29
29 April 2025 - Yokosuka Navy Gateway Inns 1723 - Scheduled Maintenance
CompletedMaintenance35 minutes
  • CompletedApril 29, 2025 at 1:00 AMUTC
    Maintenance has completed successfully.
  • In progressApril 29, 2025 at 12:25 AMUTC
    Maintenance is now in progress
  • PlannedApril 29, 2025 at 12:25 AMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1723

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

(YS) Scheduled outage BLDG 1556
ResolvedPartial outage50 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this incident. This will be affecting TV and Internet.

Network Incident: Yokosuka
ResolvedPartial outage1 hour 5 minutes
  • ResolvedUTC

    This service incident has been resolved.
    All services have been restored and operating as they should be.

    Americable Technical Support Numbers – Available 24 Hours
    Yokosuka: 241-2288
    Atsugi: 264-2288
    Sasebo: 241-2288
    Iwakuni: 241-2288
    Technical Support from a cell phone: 046-896-2288 (Japan)

  • IdentifiedUTC

    We are currently investigating this network service incident.
    The following buildings are currently experiencing an outage:
    1551 1552 1245 1246

Mar 2025

Isolated Area Incident: Ikego
Resolved

  • We are currently investigating this incident.

    Buildings Affected:
    Kyoto Heights

    UTC
Iwakuni outage node 9A and 9B
Resolved2 hours 38 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
Network Incident: IW Unschedule Outage At Kintai Inn,
ResolvedPartial outage2 hours 57 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this network service incident. Affect area: Kintai In n BLD 607 2nd Floor Wireless AP's: Rooms: Rooms 220, 221, 227, 230, 231, 233, 236.

Network Incident: IW Power Outage
Resolved2 hours 16 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.
MAR13
14 March 2025 - Iwakuni - Scheduled Maintenance
CompletedMaintenance3 hours
  • CompletedMarch 13, 2025 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 13, 2025 at 6:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 13, 2025 at 6:00 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 9001 – 9028, 9100 – 9118, 9201 - 9223

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

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