Notice history

99.88% uptime

99.95% uptime

Sep 2024 · 99.98%Oct · 100.0%Nov · 99.86%

Sep 2024

Oct 2024

Nov 2024

100.0% uptime

Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

Sep 2024

Oct 2024

Nov 2024

99.98% uptime

Sep 2024 · 99.94%Oct · 100.0%Nov · 100.0%

Sep 2024

Oct 2024

Nov 2024

99.94% uptime

Sep 2024 · 100.0%Oct · 99.97%Nov · 99.85%

Sep 2024

Oct 2024

Nov 2024

99.41% uptime

Sep 2024 · 100.0%Oct · 100.0%Nov · 98.24%

Sep 2024

Oct 2024

Nov 2024

100.0% uptime

Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

Sep 2024

Oct 2024

Nov 2024

99.74% uptime

99.75% uptime

Sep 2024 · 99.86%Oct · 99.83%Nov · 99.55%

Sep 2024

Oct 2024

Nov 2024

99.75% uptime

Sep 2024 · 99.86%Oct · 99.83%Nov · 99.55%

Sep 2024

Oct 2024

Nov 2024

99.73% uptime

Sep 2024 · 99.80%Oct · 99.83%Nov · 99.55%

Sep 2024

Oct 2024

Nov 2024

99.70% uptime

Sep 2024 · 99.86%Oct · 99.83%Nov · 99.40%

Sep 2024

Oct 2024

Nov 2024

99.75% uptime

Sep 2024 · 99.86%Oct · 99.83%Nov · 99.55%

Sep 2024

Oct 2024

Nov 2024

99.75% uptime

Sep 2024 · 99.86%Oct · 99.83%Nov · 99.55%

Sep 2024

Oct 2024

Nov 2024

View current status

Nov 2024

We are currently investigating this incident.

Affected Buildings:
1512
November 22, 2024 at 5:52 AMUTC

ResolvedNovember 20, 2024 at 5:08 AMUTC
This incident has been resolved.
InvestigatingNovember 20, 2024 at 4:04 AMUTC
We are currently investigating this incident with the Internet and TV at Iwakuni BLDG 607.

ResolvedNovember 20, 2024 at 1:08 PMUTC
Power has been restored to SA base.
InvestigatingNovember 20, 2024 at 12:29 AMUTC
Please be advised that due to the Sasebo Base Exercise (Black Start Exercise), there is an unscheduled base-wide power outage. The outage began at 0900 and is expected to last approximately 12 hours.

ResolvedNovember 19, 2024 at 11:32 AMUTC
IPTV Outage Should be resolved. If you are experiencing further issues at this time, please reach the Americable Technical Support department (Open 24/7);
DSN (Yokosuka): 241-2288 EXT:2
USA: 305-257-8843 EXT:2
Japan: 0468-96-2288 EXT:2
Blue 'Online' Chat option: http://www.americable.com (Tech Support Only)
InvestigatingNovember 19, 2024 at 8:20 AMUTC

We are currently investigating this incident for the Americable IPTV for the following bases; Yokosuka, Ikego, Atsugi, Iwakuni, Sasebo, and Hario.
AFN and Japanese Channels via Coax is up and running.

NOV19

Schedule Maintenance in a Section of Yokosuka

CompletedMaintenance

Having a maintenance that may effect services in the following areas;
Harbor Master Pier, A40 A46, A47, A48, 5203, A37, 5218, 5205, Berth 6, 7, 8, 9, 10, 11, 12, 13, 5219, Tohoku Shack, A164, A920 A61, DD4 and 5, 2053, 2067, F157, 1907, 1848, Berth 10 shack, Berth 12 shack.
November 19, 2024 at 7:00 AMUTC

Oct 2024

OCT24

October 24 2024 - All Americable locations - Scheduled Maintenance

CompletedMaintenance10 minutes

CompletedOctober 24, 2024 at 4:10 AMUTC
Maintenance has completed successfully
In progressOctober 24, 2024 at 4:00 AMUTC
Maintenance is now in progress
PlannedOctober 24, 2024 at 4:00 AMUTC
Americable TV service providers will be conducting maintenance to the systems servicing the buildings listed below.
Buildings: All
Television Service will be interrupted to those locations during this maintenance.
We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

OCT22

22-23 October 2024 - Iwakuni - Scheduled Maintenance

CompletedMaintenance7 hours

CompletedOctober 22, 2024 at 9:00 PMUTC
Maintenance has completed successfully
In progressOctober 22, 2024 at 2:00 PMUTC
Maintenance is now in progress
PlannedOctober 22, 2024 at 2:00 PMUTC
Americable will be conducting maintenance to the systems servicing the buildings listed below.
Buildings: All
Internet and Television Service will be interrupted to those locations during this maintenance.
We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

ResolvedOctober 21, 2024 at 4:06 AMUTC
This incident has been resolved.
IdentifiedOctober 21, 2024 at 2:16 AMUTC
We have identified the cause of this outage and we are currently working to resolve the issue.
InvestigatingOctober 20, 2024 at 8:05 PMUTC
We are currently investigating this incident in the following buildings that are showing they are down;
B39, 1400, 1401, 1407, 1471, 1493, 3132, 3133, 3134, 3135, 3133, 3137, 3201

OCT16

17 October 2024 - Yokosuka & Ikego - Scheduled Maintenance

CompletedMaintenance

CompletedOctober 16, 2024 at 4:00 PMUTC
Maintenance is now in progress
In progressOctober 16, 2024 at 4:00 PMUTC
Maintenance is now in progress
PlannedOctober 16, 2024 at 4:00 PMUTC
Americable will be conducting maintenance to the systems servicing the buildings listed below.
Buildings: All
Internet and Television Service will be interrupted to those locations during this maintenance.
We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

ResolvedOctober 16, 2024 at 12:01 AMUTC
This incident has been resolved.
IdentifiedOctober 15, 2024 at 11:34 PMUTC
We are currently investigating this IP_TV incident. Issue appears to primarily be effecting AmericableTV App on Firestick streaming devices at this time. Users may notice 523 on-screen error code. List of effected channels as follows:

101, 104, 105, 106, 107, 108, 109, 110, 114, 116, 117, 118, 120, 123, 124, 125, 131.

Sep 2024

ResolvedSeptember 26, 2024 at 11:39 PMUTC
This incident has been resolved.
IdentifiedSeptember 26, 2024 at 11:12 PMUTC
Emergency maintenance is required on Node 10.
buildings affected:
1803, 4821, 4822, 1851, 4834, 1311, 1260, 1235, 1234, 4328, 4302, 4364, 5013, 4808, 4818, 1309, 1310, 1397, J530, 4801, 4849, JMOEM01, 4827, 1540, 4831, 1604, 1727

SEP24

Yokosuka - Scheduled Maintenance - Wifi outage

CompletedMaintenance1 hour 56 minutes

CompletedSeptember 25, 2024 at 1:48 AMUTC
Install complete. Services restored.
In progressSeptember 24, 2024 at 11:52 PMUTC
Maintenance is now in progress
PlannedSeptember 24, 2024 at 11:52 PMUTC
Americable will be conducting maintenance at the following location to install extra power outlets for further installs later.
Buildings: 1475
Internet services will be interrupted at this location during this maintenance.
We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

We are currently investigating a network outage for Atusgi. Will update with affected buildings shortly.
Known affected buildings:
3021
3022
3024
3025
3026
3028
3029
3030
3032
3062
3063
3064
3065
3066
3143
September 24, 2024 at 12:42 AMUTC

UpdateSeptember 18, 2024 at 7:53 AMUTC
This incident has been resolved.
UpdateSeptember 18, 2024 at 7:47 AMUTC
We are continuing to work on a fix for this incident. Channels may become viewable during this time but we are still investigating the outage.
ResolvedSeptember 18, 2024 at 7:39 AMUTC
This incident has been resolved.
InvestigatingSeptember 18, 2024 at 7:14 AMUTC
We are currently investigating an outage with AFN channels.

We are currently investigating an outage involving the AFN Channels on the Americable TV.
September 12, 2024 at 7:34 AMUTC

Sep 2024 to Nov 2024

Americable - Notice history

System Under Maintenance

Notice history

Nov 2024

Oct 2024

Sep 2024