Americable - Notice history

Experiencing partial outage

Notice history

Feb 2025

27 Feb 2025 - Iwakuni - Scheduled Maintenance
  • Completed
    February 26, 2025 at 9:00 PM
    Completed
    February 26, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    February 26, 2025 at 7:00 PM
    In progress
    February 26, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 7:00 PM
    Planned
    February 26, 2025 at 7:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1189, 1190, 1191, 1192, 1193, 1200, 1209, 1211, 1212, 1213, 1214, 1215, 1216, 1255, 1256, 1257, 1258

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

IP_TV service incident: LOCAL AND IPTV SERVICES
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are currently investigating this IP_TV incident.

IPTV Outage - All national channels
  • Resolved
    Resolved

    This incident has been resolved. All channels should be viewable once again.

  • Investigating
    Investigating

    We are currently investigating this incident.

    Affected channels: All national channels across all devices.

    AFN and local channels unaffected.

Network Incident - Sasebo
  • Update
    Update

    Service interruption caused by emergency maintenance from NTT. Service has been restored.

  • Resolved
    Resolved

    We are currently investigating this issue affecting several areas.

14 Feb 2025 - Atsugi - Scheduled Maintenance
  • Completed
    February 13, 2025 at 9:30 PM
    Completed
    February 13, 2025 at 9:30 PM
    Maintenance has completed successfully
  • In progress
    February 13, 2025 at 7:00 PM
    In progress
    February 13, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    February 13, 2025 at 7:00 PM
    Planned
    February 13, 2025 at 7:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: All

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Jan 2025

Isolated Area Incident: Yokosuka
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

    Affected Buildings:
    1336

    1337

    1338

    1339

    1340

    1341

    1342

    1250

    1347

    1346

    1345

    1343

    1344

    3810

    3812

    1332

    1331

    1253

    1333

    1334

    1335

    1252

    1251

    1352

    1353

    1351

    H12

    1350

    1349

    1348

    3849

    3853

    3816


Isolated Network Outage: Yokosuka
  • Resolved
    Resolved

    This issue has been resolved.

  • Investigating
    Investigating

    We are currently investigating a network service disruption primarily in around Gridley lane.

Network Incident: Unschedule Internet Outage
  • Resolved
    Resolved

    Outage was caused by an unscheduled power outage. Power has been restored.

  • Investigating
    Investigating

    We are currently investigating this network service incident. Atsugi Area affected : Buildings: 3034, 3035, 3037, 3038, 3040, 3054, 3130, 3131, 3132, 3133, 3134, 3135, 3137, 3138, 3141.

Network Incident: Sasebo
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently investigating this network service incident. Buildings effected on Sasebo Base:

    5009

    5011

    5012

    5013

23 Jan, 2025 - Atsugi, Hario, Ikego & Iwakuni - Scheduled Maintenance
  • Completed
    January 22, 2025 at 9:01 PM
    Completed
    January 22, 2025 at 9:01 PM
    Maintenance has completed successfully
  • In progress
    January 22, 2025 at 3:01 PM
    In progress
    January 22, 2025 at 3:01 PM
    Maintenance is now in progress
  • Planned
    January 22, 2025 at 3:01 PM
    Planned
    January 22, 2025 at 3:01 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Atsugi

    Buildings 70, 71, 75, 77, 79, 81, 84, 89, 150, 407, 409, 564, 617, 949, 978, 987, 1289

    Hario

    Buildings 5000, 5001, 5002, 5003, 5004, 5005, 5006, 5007, 5008, 5009, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5039, 5140, and 5141

    Ikego

    All Ikego

    Iwakuni

    Buildings 1436, 1438, 1440

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Dec 2024

IP_TV service incident: Americable TV app with all Base (Yoko, Ikego, Atsugi, Sasebo, Iwakuni) CH 120 to 950 Affected
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this IP_TV incident.

24 December 2024 - Hario - Scheduled Maintenance
  • Completed
    December 23, 2024 at 8:00 PM
    Completed
    December 23, 2024 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    December 23, 2024 at 7:00 PM
    In progress
    December 23, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    December 23, 2024 at 7:00 PM
    Planned
    December 23, 2024 at 7:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 5000, 5001, 5002, 5003, 5004, 5005, 5006, 5007, 5008, 5009, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5039, 5140, and 5141. 

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

**Building 1120 and 1121** - Scheduled Maintenance 0900-1100
  • Completed
    December 23, 2024 at 1:38 AM
    Completed
    December 23, 2024 at 1:38 AM

    Maintenance Completed.

  • Planned
    December 23, 2024 at 12:12 AM
    Planned
    December 23, 2024 at 12:12 AM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1120 and 1121

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Network Incident: Affected Building 9002, 9007, 9011, 9015, 9017, 9018, 9020, 9105, 9118, 9208, 9223
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this network service incident.

Network Incident: Unscchedule internet outage in the following area affected: Buildings: 141, 430, 480, Ships USS New Orleans and USS America.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this network service incident. The following area affected: Buildings: 141, 430, 480, Ships USS New Orleans and USS America.

Dec 2024 to Feb 2025

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